La Musa Eterna Boutique provides its services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
La Musa Eterna Boutique attempts to be as accurate as possible. However, La Musa Eterna Boutique does not warrant that product descriptions and photographs or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by La Musa Boutique is not as described, your sole remedy is to return it in unused condition within 7 days from the date of delivery for a refund.
All prices are subject to change without notice. Shipping fees when applicable are not included unless specified otherwise. La Musa Eterna Boutique is not responsible for typographical errors. Prices are in UD dollars (USD) unless specified otherwise.
All orders must be prepaid. We currently accept payments through Shopify and PayPal. We do not accept COD orders or personal checks. All payments will be cleared immediately upon checkout.
Financial transactions are handled by a third party financial institution that complies with the highest level of PCI standards for safe service.
We may use UPS, FedEx, Canada Post for shipping items. All shipping charges are displayed upon checkout before the payment is made. In rare instances, we may contact you if the shipping charges change.
We are not responsible for any other fees such as brokerage fees, taxes and duty collected at the time of delivery. Please contact your local customs offices for more information.
You have 7 days to request an order cancellation IF the order has not being shipped already. If the order has been already shipped, the customer will have to wait to receive the order, leave it unopened and request a cancellation. Customer will be responsible for shipping the order back to us (shipping cost are NOT refunded) and once we receive it, a refund (minus the original shipping costs) will be issued. Refunds can take several days to show up at the customer's end and this is out of our control.
We will instruct you to return your timepiece to us via your national postal service, using a tracked option. Upon receipt of your timepiece, we will reimburse you for the return shipping costs (a receipt for postage payment will be required).
Once we receive your timepiece, please allow up to 20 working days for repair, depending on the severity of the issue. In most instances, repair work will be completed within 5-10 working days.
The customer must pay for shipping of the defective watch and the replacement watch. We do not, in any case, cover the cost of shipping.
Any package that is shipped “Freight Collect Receiver” will be refused.
The warranty is void if the watch is:
not used for its intended purpose
modified in any way
damaged due to improper handling,
damaged due to unauthorized repair
damaged due to improper use, abuse, and carelessness
damaged due to any type of impact, exposure to fire, water or a natural disaster such as an earthquake
Excluded from the warranty:
Cosmetic damages from use (minor scratches, blemishes, discoloration…)
Damage or wear on the watch strap or buckle
If no replacement is available the customer may choose a product of the same value as their replacement. No refunds.
If for any reason whatsoever, you are not 100% satisfied with our products, you can return the product within 7 days from the date of delivery for a refund. Shipping is not refundable. The actual shipping cost will be deducted from your refund, even if shipping was free. You must obtain a return authorization before shipping the item back to us. Returns will be authorized only for items in original, never-used, undamaged, unopened condition within 7 days of delivery of the items. Used items cannot be returned.
All items must be returned in their original packaging. The customer is responsible for all costs for shipping the package to La Musa Eterna Boutique. A tracking service and insurance MUST be used in case the package is lost or damaged. The refund will be made through your method of payment. Absolutely no refunds will be made after 7 days.
WRONG ITEM RECEIVED
If you received the wrong item, please contact us within 7 days of receipt. We will arrange for you to return the item and we will ship the correct item and cover all shipping fees. If you do not contact us within 7 days, the return will NOT be available.
DEFECTIVE OR DAMAGED ITEM RECEIVED
If your product is damaged in transport, please contact us within 24 hours. We will arrange for you to return the damaged/defective item and we will ship the correct item and cover all shipping fees. If you do not contact us within 24 hours, regular warranty procedures will apply. See WARRANTY for more details.
COPYRIGHT & TRADEMARKS
All content included on this site, such as but not limited to, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of La Musa Eterna or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of La Musa Eterna Boutique and protected by international copyright laws. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without express written consent of La Musa Eterna Boutique. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of La Musa Eterna Boutique so long as the link does not portray La Musa Eterna Boutique, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.
La Musa Eterna's trademarks and trade dress may not be used in connection with any product or service that is not La Musa Eterna Boutique's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits La Musa Eterna Boutique. All other trademarks not owned by La Musa Eterna Boutique or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by La Musa Eterna Boutique or its subsidiaries.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY LA MUSA ETERNA BOUTIQUE ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. LA MUSA ETERNA BOUTIQUE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LA MUSA ETERNA BOUTIQUE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LA MUSA ETERNA BOUTIQUE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM LA MUSA ETERNA BOUTIQUE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LA MUSA ETERNA BOUTIQUE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN JURISDICTION LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Any dispute relating in any way to your visit to La Musa Eterna Boutique or to products you purchase through La Musa Eterna Boutique shall be submitted to confidential arbitration in Alberta, except that, to the extent you have in any manner violated or threatened to violate La Musa Eterna Boutique's intellectual property rights, La Musa Eterna Boutique may seek injunctive or other appropriate relief in any provincial or federal court in the province of Alberta, and you consent to exclusive jurisdiction and venue of such courts. The arbitrators' award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
MODIFICATION AND SEVERABILITY